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Delivery- Delivered using Royal Mail tracked 24, should arrive within 24 hours from dispatch date but can sometimes take a little longer due to Royal Mail postal scheduling. Please wait at least three days before contacting us. infobbsbakery@gmail.com

Ingredients & Allergens

All our bakes contain gluten and animal products e.g Eggs/Milk

All bakes are baked in an environment that handles

Gluten, Eggs, Milk, Soya, Sesame, Nuts, Sulphites.

Due to this, we cannot guarantee any trace of the above allergens.

Please contact us for a full ingredients list.

Shelf life- All items are baked fresh to order. Our bakes don’t contain preservatives, so therefore are best enjoyed as fresh as possible. Consume within 2-4 days.

Sizes– Our cookies come as a single.

More important- Once orders have been dispatched by Royal Mail you will receive a dispatch email. Once orders leave us they are then in the hands of Royal Mail. There is very little we can do once they leave us. We will do our best to resolve any mailing issues but cannot guarantee an outcome. We ask that you come to us first if you have issues.

What can we do if there are issues (depending on the situation)

• Offer a refund (only in certain circumstances)
• Offer a replacement